At Grant Thornton, our business process specialists remove the burden of back office operations and compliance challenges, freeing up dynamic organisations to focus on growth.

Our business process solutions team provides a range of services to support clients of all sizes, from small to medium enterprises (SMEs) through to the largest international businesses:

Back office outsourcing

We provide outsourced accounting, payroll, human resource and tax services to domestic SMEs or local branches of international organisations. Our services are managed centrally to deliver a consistent experience for each of our clients, however widespread their operations. We exploit innovative digital technology to give our clients access to their data round the clock; the same technology gives our large corporate clients access to new and cost-effective offshore platforms. Where our clients face complex tax and payroll challenges, our tax, global mobility and wealth management specialists provide expert, value-adding advice.

Outsourced accounting

  • Provision of accounting services in accordance with the local GAAP
  • Accounts payable (A/P) processing
  • Accounts receivable (A/R) processing
  • Back-end filling finance functions Bookkeeping
  • Budgeting
  • Business controlling
  • Delivery of turnkey finance functions
  • Financial reporting and controlling
  • Management reporting
  • Operational finance function support
  • Statutory reporting
  • Support statutory audit preparation
  • Temporary finance management
  • Treasury support
  • Year-end closing procedures


  • Customize and set up payroll system per business requirements
  • Calculate withholding tax and other deductions for employees
  • Process pay statements
  • Calculate and accrue legal benefits
  • Manage payroll journal entries
  • Generate compliance and business reporting
  • Prepare income and withholding certificates
  • Standard reporting to the client and authorities. Includes year-end tax returns, budget and forecast
  • Processing and reporting of expense claims from employees of clients assuring compliance of personal income tax report
  • Administration of sick, vacation and maternity leave
  • Standard reporting to the client and authorities. Includes year-end tax returns, budget and forecast

HR administration

  • HR workforce support
  • Labor compliance
  • Project back-end support
  • Training support
  • HR reporting
  • Travel & entertainment compliance & reporting
  • Absence management

Tax compliance

  • Direct Tax compliance
  • Indirect Tax compliance
  • Withholding Tax compliance
  • Tax filing
  • Tax provision
  • Turnkey start up support
  • Tax data integration
  • Tax reporting
  • Information request support
  • Property tax
  • Tax audit support

Global Mobility

  • Strategic assignment planning
  • Assignment policy development, including equalization, protection and ‘host plus’
  • Budgeting and cost management
  • Coordination of global compliance and advisory services
  • Global compensation, pension and benefit advisory services
  • Business traveller advisory and technology solutions
  • Tax compliance and advisory services
  • Arrival and departure tax briefings and compliance
  • Tax preparation and consulting services

Business Process Technology

  • ERP system design and implementation
  • Process mapping
  • Business intelligence & data analytics
  • Business process reengineering

Secondments/staff loan services

We offer secondments/loan staff services where our staff, under the direction and supervision of the company’s officers, perform accounting and accounting-related work.

Accounting review (Controllership/Chief Accountant function)

Having your own back office department but still require to have confirmed information and brushed up data? We support our clients in establishing seamless milestones by following solutions:

  • Verification of source documents and supporting in preparation
  • Reviewing works undertaken by the in-house accounting team and confirmation of month-end balances
  • Control of monthly and annual tax returns preparation and submission
  • Conducting month-end closing works and reporting to management.

Recovery and reorganization of tax and/or financial accounting

Day-to-day business operations should be conducted seamlessly. Therefore, we can streamline your business operations by studying an inefficiency of your accounting systems/books and omissions in the tax reports.

Recovery service includes following solutions:

  • Comparison of source documentation against submitted tax returns, accounting database and financial statements. Identification of inaccuracy, misstatements and recommendations on lack of completeness
  • Correction of year-end accounting database, preparation and submission of corrected monthly and annual tax returns
  • Preparation of Management Report for the period recovered.

Corporate secretarial services

We are experts in providing comprehensive company secretarial services. Grant Thornton, being experienced in all areas, is equipped to meet all your corporate secretarial needs, including:

  • Formation of companies
  • Registration of business names/Trading As
  • Preparation of documents for annual general meetings
  • Provision of secretarial services for Board of Directors
  • Domiciliation services
  • Basic virtual office

Global compliance partnering

Our global compliance partnering solution delivers all local statutory financial reporting, centralised statutory audits, tax compliance (corporate, sales and payroll), payroll administration and local country filings for multinational organisations through a single point of contact. We are the leading adviser to dynamic organisations delivering a solution that improves reporting efficiency and enhances risk management. By providing full transparency, real-time monitoring and highlighting upcoming deadlines, we enable local and central management teams to ensure full compliance at all times.

Business Process Outsourcing (BPO) and Service Centre (SSC) shared

Increasingly, large organisations are looking to fully outsource their transactional end-to-end finance and accounting processes, leaving them free to focus their finance resources on important strategic business-value. We typically deliver this solution as part of a multi-year contract, incorporating a commitment to reduce costs and/or improve productivity and quality. We also advise organisations on optimising finance and accounting processes, and can take our recommendations through to implementation, whether this involves building a full-scale BPO delivery capability or setting up a Shared Services Centre.


Outsourcing: driving efficiency and growth

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Why businesses should consider outsourcing